MICROSOFT 365
Secured. Aligned. Resilient.
A managed Microsoft 365 service delivered from our regional 24x7 bilingual SOC and NOC.
A managed Microsoft 365 service delivered from our regional 24x7 bilingual SOC and NOC.
As Microsoft 365 scales across the enterprise, operational complexity compounds faster than internal teams can absorb. Security configuration drift, posture misalignment and compliance complexity grows with every new user, group, and device. ZainTECH helps you counter this with our fully managed Microsoft 365 solutions.
Microsoft secures the platform. Everything above it (identity, configuration, and governance) sits with you. That's where we come in.
Each area is delivered as a continuous service: scoped, measured, and reported monthly.
Continuous monitoring and configuration oversight against best-practice security baselines, so your posture stays aligned as the tenant changes.
Steady, structured day-to-day operations across your Microsoft 365 workloads, so users stay productive and requests don't stack up.
Proactive protection that reduces your attack surface and strengthens prevention before incidents happen.
SOC-driven monitoring and incident response, delivered from our regional operations. Not offshore.
Pick the tier that matches where you are today, with a clear path to where you're going.
| CAPABILITY AREA | BASIC | ADVANCED | DYNAMIC |
|---|---|---|---|
| SERVICE AND SUPPORT | 8×5 support | 24×7 support, monthly reporting, quarterly reviews | 24×7 support, monthly reporting, quarterly reviews |
| IDENTITY AND ACCESS | Manual user lifecycle | Automated provisioning (Entra P1) | RBAC + automated lifecycle (Entra P2) |
| ENDPOINT AND DEVICE MANAGEMENT | Basic registration | Full Intune MDM, Conditional Access | Zero Trust enforcement + automated remediation |
| SECURITY AND COMPLIANCE | Standard MFA, Secure Score tracking | Backup automation, DLP, Conditional Access | Risk-based MFA, advanced DLP, Insider Risk Management |
| THREAT PROTECTION | Basic filtering | Advanced phishing and malware protection | EDR, automated investigation and threat hunting |
| MONITORING AND RESPONSE | Essential visibility | Policy enforcement + risk monitoring | Full SIEM correlation + automated response |
| USER PRODUCTIVITY AND ADOPTION | – | – | Workshops + role-based learning + productivity concierge |
Regional SOC and NOC operations with Microsoft-certified engineers across Jordan, UAE, and KSA. Expansion planned into Kuwait.
Always-on SOC and NOC coverage across the GCC.
Arabic and English, from regional engineers.
Aligned to the cadence your enterprise runs on.
Microsoft-certified, bilingual teams on the ground across Jordan, UAE, and KSA who operate at the pace your business demands.
ITIL and ISO-aligned service operations paired with a MITRE framework approach for security.
Delivered using the full Microsoft 365 stack, augmented with AI-integrated tooling for posture, detection, and optimization.
Whether you're standardizing a new M365 tenant, consolidating after acquisition, or modernizing a legacy environment, start with a clear view of where your posture stands today.